Policies

Get all the important information regarding hotel policies in downtown Denver you need for planning your stay at Homewood Suites by Hilton Denver Downtown here. Details about hotel policies including check-in, check-out, pets and parking are below. We would be happy to answer any queries you have. Call us directly for more information.

SMOKING

Non-Smoking.  The Homewood Suites Denver Downtown Convention Center is a 100% non-smoking hotel. Smoking of any kind in guest rooms will result in a non-refundable $250.00 USD fee per occurrence.

CHECK-IN / CHECK-OUT

Check-In Time: 3:00 pm
Minimum Age to Register: 21
Check-Out Time: 12:00 pm
Late Check-Out Fee: $0.00. Extended late check outs may have a 1/2 Day rate apply, based on availability.

A valid credit/debit card must be presented at check-in time in order to establish credit and secure funds for the duration of your stay. A hold will be placed on your card account for the full anticipated amount to be owed to the hotel, including estimated incidentals, through your date of check-out and such hold may not be released for 72 hours from the date of check-out or longer at the discretion of your card issuer.

CANCELLATIONS

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the Homewood Suites hotel directly or contact customer service. Alternatively, you can cancel your reservation online.

PAYMENT

Hotel Currency: US Dollar
Accepted Payment Options: American Express, Carte Blanche, China Union Pay, Diner’s Club, Discover, MasterCard, Visa

PETS

Service animals allowed: Yes

Pets allowed: No

PARKING

Self parking: Not Available
Valet parking: $39.00 per night; $26 for 4-8 hours; $18 for 0-4 hours; Valet parking only.
Secured: Available
Covered: Available
In/Out Privileges: Available
Other Parking Information: Over-sized vehicles up to 6’6 permitted at $41/NT

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